I knew Krittiya Mahayot and I would hit it off very well the day we met each other at the simple but shiny lobby of the Grand Sunset Hotel in Karon, Phuket! I’d like to think that I’ve evolved into a seasoned traveler and have become a tad judgmental of hotel staff (especially of front desk officers like her) we meet and encounter. Nonetheless, I was immediately impressed with her air of confidence, warmth, knowledge, and love for her work.
We frequent Phuket about three to five times a year (again, thanks to Cebu Pacific’s low fares) and we always choose to stay at the Grand Sunset. Aside from Karon’s beautiful beach and calm, laid-back atmosphere, plus the fact that the Grand Sunset’s likewise a gem (check out my other post), we insist on staying at this hotel because of Krittiya. She’ll exert all efforts and go the extra mile to make her guests happy! One example was when the DVD player we borrowed from the hotel needed a working cable to connect the player to the television. On her break, she went out of her way to purchase the wire herself! Now that is GREAT SERVICE!
We have become friends through the course of our visits to her hotel. Happy that she agreed to answer a few questions:
1. How long have you been working and what are the circumstances that brought you here at the hotel?
I work at grand sunset hotel 2 years i work here because my brother in law he is partner of hotel. He recommended me for a job. At the time, I was hesitant I want to work to meet new people, exchange ideas. I decided Work at the Grand Sunset.
2. How come your hotel is surrounded by Russian establishments?
Around hotel have many Russian because next hotel they have company Russian group. We have guest from 1.Russian 2.Chinese 3.Malaysia 4. Australia
3. Can you describe your clientele at the hotel?
The group is the first is tourist attractions. 2 families 3. honeymoon
4. What makes you happy at work? Happiest day at work?
For work here I think To expand their horizons, meet new people. The Exchange is a new life experience and empathy that makes me happy. The day I was impressed I was praised by customers or people around.
5. Happiest time when not at work?
My glad day is the day I get back to my home town to see my family my friends came to Phuket, one year I will be home one time and I’m glad to be back home. A big day for me was the day I waited for my success or waiting for something to go well.Makes a great day for me. I am grateful date Is it worth it to me to take my life. Such as going to restaurants at different locations. Do something to benefit and make it a good day to be a day that I am grateful
6. Why should guests choose to stay at the Grand Sunset?
About karon beach way guest should stay in grand sunset hotel i think the hotel quiet. Informally and make oneself at home if you need to go to the beach just 5 minute by walk
7. How do you see yourself in 5 years time?
I am very young so i have to do the best for my job about hotel i have plans to do in 5 years i think i will go to another country maybe america or Europe i need to work and travel and i believe there can make me happy
8. What do you do on your days off from work?
My day off i like to watching movie read some book shopping and drive motorbike look around the beach road . i like sit on the beach with friends drink some cold beer and see beautiful sunset.